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The Swisscom Group is Switzerland’s leading telecoms company. Swisscom offers a comprehensive range of telecoms products and services and is positioned as the leading provider of mobile and fixed voice and data services and Internet-based services. The company is working with Motive to build management capabilities into its broadband offerings, making them easier to set up, use and maintain for all of its subscribers and customer service personnel. Motive’s ‘built-in management’ approach is playing a significant role in helping Swisscom gain higher customer penetration and satisfaction and keep operational costs to a minimum.
