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Telecom Italia is the largest broadband provider in Italy with more than 85 percent of the subscriber base. With a focus on innovation, service quality and customer service, Telecom Italia has selected Motive to build intelligent automation into its broadband services, ensuring they are easier to set up, use and maintain. Using Motive’s software, Telecom Italia is automating a range of complex broadband management processes such as configuration, activation, and problem resolution to simplify the use of services for subscribers and to improve operational efficiency for the company.
